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Shipping

We value our commitment to our members by delivering high quality merchandise, on-time and with utmost care in handling. Fast and accurate delivery is done by partnering with the best businesses in the courier industry. Customers can expect merchandise to be delivered on the prescribed delivery period in the specified area.

We usually propose to our members for most our deals a Nationwide Free Delivery. When it's possible, we also have available the Priority Shipping option wherein your products will be delivered within 3 days of payment confirmation in Metro Manila areas and within 7 days for provincial deliveries. For selected merchandise, you can now choose between Pick-Up, normal Free Delivery and Priority Shipping! With these options, you can customize your shopping experience!

In the rarest circumstances that we fail to deliver, please send your feedback to us at support@cashcashpinoy.com

 

Returns

We assure our members that their purchases are of the highest quality, but we accept Return items for the following reasons of:

  • Incorrect delivery (i.e., wrong size, wrong item, wrong color, wrong model/variant, etc...)
  • Damaged / defective / faulty item delivered
  • Incomplete accessories (as enumerated in the deal sheet)
  • Description mismatch on the deal sheet versus the actual item delivered

If your purchase fall under these categories, please send us an email for request to return. It has to be sent within twenty (24) hours upon receipt of the item and addressed to support@cashcashpinoy.com Our Support Team will be glad to assist you.

We strive to ensure that product descriptions and inclusions are correct, that’s why for these reasons, returns cannot be accepted:

  • Change of mind
  • Replace with another item or the same item with different description
  • Item not in original packing condition or lacking accessories (as enumerated in the deal page)
  • Defect / damage due to customer misuse or neglect
  • Be assured that our staff is ready to answer your questions and address your issues promptly and professionally.